Need help?
Frequently Asked Questions
Product Information
Bialcon specializes in high-quality, elegant women's fashion, including office essentials, everyday elegance, and evening & night collections. Our range features dresses, blouses, skirts, pants, and more, all designed with a focus on sophistication and style.
Size & Fit
Please refer to our Size Guide page, accessible from the website's footer and from the product details page. Our guide provides detailed measurements and fitting tips to help you select the correct size for your purchases.
Ordering and Payment
We accept major credit cards, PayPal, and other digital payment methods.
Orders can be changed or canceled within 2 hours of placing them. Please contact our customer service team at support@bialconusa.com as soon as possible to request changes or cancellation.
Shipping and Delivery
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our courier's website to track the delivery status of your package.
Shipping times and costs vary depending on the shipping method chosen at checkout. For detailed information, please visit our Shipping Policy page.
No, we do not offer international shipping.
Returns and Exchanges
We accept returns within 30 days of purchase, provided the items are in original condition, with tags attached. For detailed information on how to return an item, please visit our Return Policy page.
Customer Service
For assistance, please email us at support@bialconusa.com. Our customer service team is available to help with any questions or concerns you may have.
Store Information
Currently, Bialcon products are available exclusively online through www.bialconusa.com in the United States. This allows us to offer a wide selection of products and sizes to customers across the country.
Privacy and Security
Yes, protecting your personal information is our top priority. We use industry-standard encryption and security protocols to ensure your data is secure. For more details, please read our Privacy Policy.
Newsletter and Promotions
Absolutely! We encourage you to sign up for our newsletter to stay up-to-date with the latest collections, special offers, and exclusive events. You can subscribe at the bottom of our page.